What is Event Smart?
With Event Smart, you’ll create and manage your events on your Event Smart website and quickly receive online payments for each paid registration. We don’t charge any per-event fees or per-pricing option fees, which means more funds for your organization and you can create as many events as you would like. Event Smart is flexible and can handle a variety of events — from free events, paid events, and display-only events where you want to show event information without accepting registrations. It even works for events with multiple dates and different pricing options. And our event organizers trust us for their events.
Can I see some example events on Event Smart?
Yes, you can see different kinds of events on the demo website for Event Smart.
Are there specific use cases where Event Smart is not a good fit?
Event organizers all over the world trust Event Smart for conferences, nonprofit events, church events, classes, workshops, seminars, reunions, fundraisers, socials, seasonal events, festivals, and more! Event Smart is not a good fit for the following projects:
- event directories / event marketplaces
- one-on-one appointment bookings
- events across multiple time zones
Event Smart supports the English language at this time.
What happens when I start my 14-day trial?
A new account on Event Smart begins with a complimentary two-week trial of the business plan. During your 14-day trial, you’ll experience the best of what Event Smart has to offer. After the trial ends (about midnight Eastern time of the 14th day), you can subscribe to a plan which includes a bundle of upgrades or pick up a la carte (individual feature) upgrades for your events. We do not delete any event or attendee information when the trial ends — you’ll only lose access to premium features that were part of your free trial of the business plan.
Try out the business plan for Event Smart risk-free for 14 days. No billing information is required. Create your website for Event Smart right now.
What if I get stuck or need some help?
We understand that as a busy professional, you need a solution that allows you to focus on your events. To help you get up and running quickly, we’ve created a getting started guide for Event Smart that takes you from setting a timezone on your website through publishing your first event. And we have a help center that has answers to other questions. We’ll even proactively check-in with you about getting your first event published. If you get stuck or have a problem, then you can send us an email, and we’ll help you get moving forward again.
What payment options do you accept?
We accept online payments through credit and debit cards including VISA, Mastercard, Discover, and American Express. We also accept payments through PayPal.
Payments through an invoice are available for annual plans with an added service fee. Contact us for more information about paying for an annual plan through an invoice.
Do you have any contracts or hidden fees?
With Event Smart, you subscribe to upgrades that help you with your events and then cancel afterward. We offer monthly plans as well as annual plans. Annual plans include a 15%+ discount. And we don’t charge any per-event or per-pricing option fees so, you keep more money from each registration.
Do you offer refunds?
If you cancel a plan or a feature upgrade after payment has been made, then we can provide a refund within three days. A refund is no longer available after three days after the transaction date.
Do you support Enterprise-level users?
Sure. If you need all Event Smart has to offer and more, please contact us. We’d be happy to discuss how we can partner together to help your business grow.
Do you charge any commission or ticketing fees for each event or each registration?
We do not charge any commission or ticketing fees on your events or your attendee registrations which means that you keep more funds from each registration. Connect your merchant account from a service like Stripe, Authorize.net, Braintree, PayPal, or another supported payment service for $10 per month and receive payments directly as your attendees register and pay.
Do I still pay fees to my payment gateway?
Yes, you will still pay transaction fees to the gateway of your choice, e.g. Stripe or Paypal, for their service of collecting money from your attendee and delivering it to you.
Which plan is for me?
We recommend choosing a plan that best fits your needs for your events. Remember that we don’t have any contracts or hidden fees and you can subscribe to a monthly plan or an annual plan. Here is an overview of the premium plans:
– Personal: create events with multiple dates and different pricing options; add custom registration questions; customize the confirmation emails; display your events in a calendar; no advertisements on your Event Smart website
– Business (most popular): the features above plus automatically send guests tickets after registration, and check-in guests by scanning the tickets with a mobile app. You can also create promotion codes, display your events in a beautiful grid or table-based format, allow guests to register for multiple events at once, transfer guests between events, and more!
Need help choosing? Start a conversation with us about your events, and we’ll help you with a recommendation today.
Can I subscribe to just a few feature upgrades?
Yes, you can pick up upgrades while on the basic plan to help you with your events. Here are some popular feature upgrades with our event organizers:
– Advanced Event Editor: create multiple pricing options and multiple dates for an event, duplicate events, and customize your event page layout
– Advanced Registration Forms: create and collect custom information from your guests
– Customizable Tickets and Confirmation Emails: automatically send your guests tickets through email after a successful registration and scan them using a physical barcode scanner or a mobile phone
What happens if I don’t renew my subscription?
If you cancel a subscription, then you’ll have access to the feature until the current subscription ends. At that time, you’ll lose access to the feature provided by the subscription. We’ll maintain and backup data on your Event Smart website, and you can subscribe again in the future in a couple of clicks from your My Account page.
Do you offer pricing for nonprofit and charity organizations?
We support nonprofit, NGO, and charity organizations with a 15% discount on the Personal plan and a 20% discount on the Business plan.
How does Event Smart compare to other event solutions?
See how Event Smart compares to other event solutions here.
Can I use Event Smart on my website?
We offer the option to embed the events listing, events calendar, or the pricing option selector for an event on an external website through an HTML iframe.
If you need more control and your website is powered by WordPress, then check out Event Espresso which is our events registration plugin for WordPress.
My question isn’t answered here. Can you help me?
Contact us, and we’ll be happy to help with your questions about Event Smart.